Frequently Asked Questions

Check-In FAQs

1. What time is check-in?

Check-in time is from 3:00 PM onwards, but this can vary by property.

2. Can I check in early?

Early check-in may be possible depending on cleaning schedules and previous guests.

3. How do I access the property?

All our short-term rentals offer self-check-in using a lockbox, or smart lock. Access instructions (including the code) are typically sent 24 - 48 hours prior to arrival.

4. Will someone meet me at the property?

Not usually. Self-check-in is the standard for most short-stay rentals. If a meet-and-greet is required or preferred, this will be arranged in advance.

5. What if I arrive late at night?

Late check-ins are fine with self-check-in. Just make sure you have the access instructions and let the host know your estimated arrival time.

6. Where can I park?

Parking details will be listed in the booking information. All our properties have dedicated spots.

7. Will I get exact directions before arrival?

Yes. You'll receive detailed directions and check-in instructions, usually 24–48 hours before your stay, often via email or the booking platform's messaging system.

8. What should I bring with me?

The property will typically provide linens, towels, toiletries, and kitchen essentials. Bring personal items like food, special toiletries, and chargers.

9. Do I need to show ID or sign anything on arrival?

In most cases, no. Identity verification is handled through the booking platform. However, we may ask for ID verification or a signed rental agreement, especially for longer stays (maximum 90 days).

10. Can I have guests over or invite people to stay?

This depends on the house rules. Most short-stay rentals limit guests to those included in the booking. Always ask us if you're unsure.

14. Are pets allowed?

Only if the listing says it's pet-friendly. Additional fees apply.

15. Is smoking allowed on the property?

All our properties are non-smoking indoors. Some allow smoking in designated outdoor areas — check the house rules.

Still have questions?

If you can't find the answer you're looking for, please don't hesitate to contact us directly.

Contact Us